Terms of service

Last Updated: May 6, 2025

1. APPLICABILITY & ACCEPTANCE

1.1 These Terms of Service (“Terms“) govern your access to and use of the website, SaaS platform, APIs, downloads, demos and all related media or documentation (collectively, the “Services“) provided by Clover Security Ltd.(“Clover“).
1.2 The [Privacy Policy] forms an integral part of these Terms together with any Data Processing Addendum (DPA) incorporating the EU Standard Contractual Clauses (“SCCs“).
1.3 By creating an account, clicking “I agree”, or otherwise using the Services, you accept these Terms. If you do not agree, do not use the Services.

2.  ELIGIBILITY & AUTHORITY

You represent that you are at least 18 years old and have full authority to bind the entity on whose behalf you use the Services.

3. MODIFICATIONS TO TERMS & SERVICES

3.1 Clover may amend these Terms by posting a revised version with at least 15 days’ prior notice. If you object, you may terminate the Services without penalty before the effective date. Continued use after that date constitutes acceptance.
3.2 Clover may modify, suspend or discontinue a Service feature on reasonable notice; material reductions trigger the same termination right.

4. ACCOUNT REGISTRATION & SECURITY

4.1 Provide accurate, current information and keep it updated.
4.2 Keep credentials confidential; you are responsible for all activity under your account. Notify Clover immediately of any unauthorized use.

5. LICENSE & ACCEPTABLE USE

5.1 Clover grants a limited, nonexclusive, nontransferable, revocable license to use the Services for your internal business purposes.
5.2 Prohibited actions include:

  • Copying, framing, or creating derivative works except as expressly permitted;
  • Reverse engineering or decompiling software;
  • Bypassing security or API rate limits (set in the applicable documentation);
  • Automated scraping, bots, or load testing tools without prior written consent;
  • Uploading malicious code, gaining unauthorized access, or interfering with other users;
  • Selling, leasing, sub licensing, or otherwise exploiting the Services beyond these Terms.

5.3 Open source components used in the Services are listed in the Open Source Notice; their licenses govern use of those components.

6. THIRD PARTY CONTENT & INTEGRATIONS

6.1 The Services integrate with third party systems such as Confluence, Google Drive, and Jira. Your use of those systems remains subject to their separate terms and privacy policies.
6.2 Links to external sites are provided “as is.” Clover is not responsible for third party content and disclaims all liability arising from it.

7. CONFIDENTIALITY

Nonpublic information disclosed by one party (“Discloser“) to the other (“Recipient“)—including demos, security reports, or roadmap materials—must be kept confidential and used solely to exercise rights under these Terms. Recipient shall protect such information with at least reasonable care. Obligations survive  five (5) years after disclosure, or indefinitely for trade secrets.

8.  DATA PROTECTION & SECURITY

8.1 Customer Data remains your property. You grant Clover a limited license to process and store it to provide, maintain, and improve the Services.
8.2 Clover maintains SOC 2 Type II audited technical and organizational measures, and will notify you of any data breach without undue delay as required by law.
8.3 Personal data is handled per the Privacy Policy and the DPA incorporating SCCs.
8.4 Upon written request once per year, Clover will provide a summary of its most recent penetration test report and audit certificates under NDA.

9.  FEES & PAYMENT

Where applicable, fees, billing cycles, and payment terms are defined in an Order Form or the self service subscription you select.

10.  SERVICE LEVELS & SUPPORT

10.1 Clover targets 99.5 % monthly uptime, excluding scheduled maintenance (announced at least 48 h in advance) and force majeure events.
10.2 Support: Sun–Thu, 09:00–18:00 IDT via support@clover.security.

11. BETA & EVALUATION FEATURES

Beta or preview features are provided opt in, “as is,” may change or be withdrawn, and should not be used with production data unless explicitly stated.

12. EXPORT & COMPLIANCE

You must comply with all applicable export control and sanctions laws and represent that you are not located in any embargoed country nor on a government restricted party list.

13. MUTUAL INDEMNIFICATION

13.1 Customer  will indemnify, defend, and hold harmless Clover and its affiliates from any claim arising out of (i) Customer’s use of the Services, (ii) Customer’s breach of these Terms, or (iii) Customer Data infringing a third party right.
13.2 Clover  will indemnify and defend Customer against claims that the Services infringe any registered patent, trademark, or copyright of a third party, provided Customer (a) promptly notifies Clover, (b) grants Clover sole control of the defense, and (c) cooperates as reasonably requested.

14. DISCLAIMER

The Services are provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, Clover disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non infringement, and uninterrupted or error free operation. Nothing herein limits warranties that cannot be disclaimed under applicable law.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, each party’s total aggregate liability arising out of or relating to the Services is limited to the greater of (a) fees paid in the preceding twelve (12) months or (b) US $10,000. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or loss of data, profits, or goodwill, except for indemnity obligations or breach of confidentiality.

16. TERM & TERMINATION

16.1 These Terms remain in effect until terminated.
16.2 Upon termination, licenses end and Sections 6–22 survive.

17. GOVERNING LAW & DISPUTE RESOLUTION

17.1 These Terms are governed by the laws of the State of Israel, without regard to conflict of law rules.
17.2 The parties will first engage in good faith negotiation; if unresolved after 30 days, either party may initiate non binding mediation in Tel Aviv administered by the Israeli Institute of Commercial Arbitration. If still unresolved, the courts in  Tel Aviv, Israel have exclusive jurisdiction.
17.3 Nothing limits either party’s right to seek injunctive relief in any competent court.

18. NOTICES

Notices to Clover must be sent to legal@clover.security and are deemed received upon acknowledgement. Clover may notify you via your account email or through inService messaging.

19. ASSIGNMENT

Neither party may assign or transfer these Terms without the other party’s prior written consent, not to be unreasonably withheld, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.

20. SEVERABILITY & WAIVER

If any provision is held unenforceable, the remaining provisions remain in effect. Failure to enforce any right is not a waiver of future enforcement.

21.  FORCE MAJEURE

Neither party is liable for failure to perform due to events beyond reasonable control, including natural disasters, civil unrest, or internet failures.

22. ENTIRE AGREEMENT

These Terms, the Privacy Policy, the DPA, and any Order Form constitute the entire agreement between you and Clover, superseding all prior or contemporaneous agreements regarding the Services.